Terms & Conditions

 

AL MAQAM MEDICAL SUPPLIES L.L.C 
Website: www.glovesuae.com 
Last updated: 19 January 2026 

These Terms & Conditions (“Terms”) govern your access to and use of www.glovesuae.com (the “Website”), owned and operated by Al Maqam Medical Supplies L.L.C (“Company”, “we”, “us”, “our”). 

By accessing, browsing, or placing an order on the Website, you agree to be bound by these Terms. If you do not agree, you must not use the Website. 

 

  1. Company Information

Legal Name: Al Maqam Medical Supplies L.L.C 
Registered Address: No.1, Al Maqam Building, Street 3, Warsan 2, Dubai, UAE 
P.O. Box: 50100, Dubai 
Email: info@maqammed.ae 
Phone: +971 4 262 8970 

 

  1. Eligibility to Use the Website
  • You must be at least 18 years old to use the Website. 
  • By placing an order, you confirm that you have the legal capacity to enter into binding contracts under UAE law. 
  • Business customers confirm that they are authorised to act on behalf of their organisation. 

 

  1. Products & Use Disclaimer
  • The Website sells medical, healthcare, and hygiene-related products. 
  • Products are intended for use in accordance with manufacturer instructions and applicable healthcare standards. 
  • The Company does not provide medical advice, and products sold are not substitutes for professional medical judgment. 
  • The Company shall not be liable for misuse, improper handling, or unauthorised application of products. 
  1. Product Information & Availability
  • Product descriptions, images, and specifications are provided for general information only. 
  • While reasonable efforts are made to ensure accuracy, errors may occur. 
  • Product availability is subject to change without notice. 
  • The Company reserves the right to limit quantities or discontinue products at any time. 

 

  1. Pricing & VAT
  • All prices displayed on the Website are in AED and inclusive of applicable VAT, unless stated otherwise. 
  • Prices may change without prior notice. 
  • In the event of a pricing error, the Company reserves the right to cancel the affected order and issue a refund where applicable. 

 

  1. Orders & Acceptance
  • Submission of an order constitutes an offer to purchase. 
  • Orders are considered accepted only after successful payment authorisation and confirmation by the Company. 
  • The Company reserves the right to refuse or cancel any order, including but not limited to: 
  • Suspected fraud 
  • Pricing or stock errors 
  • Regulatory or compliance concerns 

 

  1. Payments
  • Payments are processed securely via the Company’s authorised payment gateway. 
  • Full payment must be received before orders are processed or dispatched. 
  • Payment terms are governed separately under the Payment Terms & Conditions. 
  1. Shipping & Delivery
  • Delivery timelines are estimates only and may vary due to logistics or external factors. 
  • The Company shall not be liable for delays beyond its reasonable control. 
  • Risk of loss or damage passes to the customer upon delivery. 
  • Full terms are detailed in the Shipping & Delivery Policy. 

 

  1. Returns, Refunds & Cancellations
  • Returns, refunds, and cancellations are governed strictly by the Company’s Returns & Refund Policy. 
  • Due to the nature of medical and hygiene products, many items are non-returnable and non-refundable. 
  • Customers are responsible for reviewing the applicable policy before placing an order. 

 

  1. Intellectual Property
  • All Website content, including text, images, logos, trademarks, and software, is the property of the Company or its licensors. 
  • No content may be copied, reproduced, or used without prior written consent. 

 

  1. Prohibited Use

You agree not to: 

  • Misuse the Website or interfere with its operation 
  • Attempt unauthorised access to systems or data 
  • Submit false, misleading, or fraudulent information 
  • Use the Website for unlawful or prohibited purposes 

The Company reserves the right to suspend or terminate access for violations. 

 

  1. Limitation of Liability
  • The Website and its content are provided on an “as is” basis. 
  • The Company shall not be liable for indirect, incidental, or consequential damages. 
  • The Company’s maximum liability, if any, shall not exceed the value of the transaction giving rise to the claim. 

 

 

  1. Indemnity

You agree to indemnify and hold harmless the Company from any claims, damages, losses, or expenses arising from: 

  • Your misuse of the Website 
  • Breach of these Terms 
  • Violation of applicable laws or regulations 

 

  1. Force Majeure

The Company shall not be liable for failure or delay in performance due to events beyond its reasonable control, including but not limited to natural disasters, government actions, supply chain disruptions, or system failures. 

 

  1. Governing Law & Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. 

Any disputes shall be subject to the exclusive jurisdiction of the UAE courts. 

 

  1. Amendments

The Company reserves the right to amend these Terms at any time. 
Continued use of the Website constitutes acceptance of any revised Terms. 

 

  1. Contact Information

For any enquiries regarding these Terms: 

AL MAQAM MEDICAL SUPPLIES L.L.C 
Email: info@maqammed.ae